OWNER FAQS

Within 1-2 business days, one of our Leasing Managers will be assigned to you and will contact you directly.

If your property is vacant or you are in the process of moving out, a Leasing Manager will reach out to review the specifics of your property, arrange to collect the keys, and address any other necessary items. After visiting the property, they will provide you with a report detailing any items that need to be addressed to make the property move-in ready.

If your property is occupied by a tenant, a Property Management Executive will contact you to review the property details, arrange to collect the keys, tenant information, and security deposits. Once all necessary items have been received, we will schedule an initial walkthrough with the tenant and provide you with a copy of the report.

Within 30 days, or before the property is listed, we need to receive your proof of insurance. Our contract stipulates that you maintain insurance on the dwelling and liability coverage with a minimum of $500,000. Additionally, Mission Center Properties must be listed on your policy as an Additional Insured.

Please note that listing Mission Center Properties only as an Additional Interest does not meet our requirements, as it provides no additional coverage for us. We recommend contacting your insurance agent or broker to inform them that the property will no longer be your primary residence and will be used as a rental property. This change often necessitates a new policy. Your agent or broker can also assist with meeting our Additional Insured requirement.

Below is the verbiage you can copy and paste for your insurance agent:

“We have retained a new property manager to manage our rental property. We need to ensure that we have $500,000 in liability coverage and that our property manager is listed as an Additional Insured party (for liability coverage). Please list them as follows:

Mission Center Properties 10405 San Diego Mission Rd. Suite 111 San Diego, CA 92108"

No, please refrain from deactivating any utilities, including trash service (if not provided by the City of San Diego). We require all utilities to remain active, as they are essential for vendor work and property marketing. If you’ve had a tenant move out, kindly contact the water, trash gas and electric service providers to ensure the continuity of service is in your name during the vacancy.

New tenants are responsible for transferring the utilities they are accountable for starting from their lease commencement date. It is important to coordinate the transfer to ensure a seamless transition and uninterrupted utility services.

Once a qualified tenant is identified, we will sign the lease on your behalf, and a copy will be shared with you through your owner portal for your records.

After touring the property and discussing it with you, we will offer a comparative rental analysis of similar units in the area, detailing their current rental rates. We can give you a rental estimate within a 10% range, considering various factors. Rental activity remains robust year-round in San Diego, though prices typically decrease by 5%-10% during the holiday season (November – December).

Remove all furniture and personal belongings. Renting unfurnished is preferable unless you plan to use the property for Airbnb. If you wish to manage repairs yourself, follow these guidelines:

1. Have all walls professionally painted (trim as needed).
2. Ensure all systems and fixtures are functioning properly.
3. Install smoke alarms with a 10-year sealed lithium-ion battery in each bedroom, living area, and on each level.
4. Install a CO alarm on each level.
5. Maintain the landscaping.
6. Have the home professionally deep cleaned, including carpets.

We perform a walkthrough of the property once a year.

Vacant Properties

For vacant properties, we conduct a thorough inspection and provide you with a detailed report. If the maintenance costs exceed $500, we seek your approval before proceeding. For costs under $500, we initiate the work immediately to expedite getting your property on the market. We collaborate with experienced third-party vendors to ensure all maintenance tasks are handled efficiently.

Occupied Properties

For occupied properties, tenants submit maintenance requests, and you are promptly notified. We assist tenants in troubleshooting common issues, and if necessary, arrange for a preferred vendor to schedule a visit with the tenant. For repairs costing over $300, we contact you for approval. For repairs under $300, we handle the decision to ensure a quick resolution.

Yes, we will reach out to you about renewing the lease approximately 3-4 months before it expires. Typically, we recommend an annual increase of 5-7%, depending on market conditions.